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helpdesk solutions works with clients from all walks of life. If you want to learn more about our services and book an appointment with one of our managers, get in touch with us.

Meet Our Leadership

Introducing our General Manager, Mr. Khalid Hanif. With an extensive career in information technology and backend database management, Mr. Hanif possesses deep expertise in optimizing complex systems to achieve operational efficiency. In recent years, he has collaborated with international teams specializing in customer service and client coordination within the healthcare sector, affording him a comprehensive understanding of the administrative processes that are essential to strengthening patient relationships.

Under his leadership, our organization has established a HIPAA-compliant support team with proficiency across multiple EMR and EHR platforms. This team provides critical assistance to medical practices by managing patient communications, prescription refills, referrals, and other administrative functions, thereby reducing staff workload and enhancing overall organizational productivity.